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Privacy Policy

We are handling your personal data and have made this privacy policy that informs you about how we are processing your data.

Contact information

Novicell is responsible for the correct processing of your personal data, and we make sure your personal data is handled in accordance with the current legislation in force.

  • Name and address: Novicell UK Ltd, Arnold House, 21-33 Great Eastern St, London EC2A 3EJ, United Kingdom
  • Website: www.novicell.co.uk
  • Company registration number: 10415125
  • Mr Anders Holt, CCO 
  • Phone: +44 (0) 20 8144 8142
  • Mail: hello@novicell.co.uk

Processing of personal data

When we ask you to make your personal data available for us, we will inform you about it, and about the purpose of the registration. You will receive information at the time of registration.

We use data about you primarily to fulfil the agreements you sign with us and, secondarily, to make our service better and ensure the quality of our products and services, as well as in our contact with you.

The data we use, including:

Personal information: information you enter at registration for the newsletter, sign up for events, job application or contact Novicell. The information includes the name, address, e-mail, phone number and information about the participation in events.

If you attend a Novicell event including seminars, conferences or other social events, your information (limited to name and company, but not contact information) may be shared with partners and other participants at the specific event. If you attend one of Novicell's partner seminars, your information may be shared with the partner, including contact information.

Additional information on job applications includes the information that you choose to share with us in your application.

When contacting Novicell we may forward your information to relevant Novicell subsidiaries, agents or distributors.

Information on the use of this website: information about which pages you visit on this site and your IP address, is collected in log files. The information is used to improve your experience of our website and for technical troubleshooting. Information is deleted after a maximum of 24 months. The information is also collected in Google Analytics. The retention period for user data in Google Analytics is 26 months.

We only process relevant personal data

We only process data about you that is relevant and adequate in relation to the purposes defined above. The purpose is decisive for what kind of data about you that is relevant to us. The same applies to the scope of the personal data, we use. We do not use more data than those needed for this specific purpose.

We only process necessary personal data

We collect, process and store only the personal data that is necessary to satisfy our purposes. In addition, the type of data that is required to collect and store for our business operations may be determined by legislation. The type and extent of the personal data we process may also be necessary to fulfil a contractual or other legal obligation.

We will delete your personal data when no longer needed

We will delete your personal data when they are no longer necessary in relation to the purposes for our collection, processing and storage of your data.

Your newsletter subscription is active until you unsubscribe. 

We will obtain your consent before we process your personal data

We will obtain your consent before we process your personal data for the purposes described above unless we have a legal requirement to gather them. We are informing you of such a requirement and about our legitimate interest in dealing with your personal data.

Your consent is voluntary, and you may withdraw it at any time by contacting us. Use the contact information above, if you would like further information.

We will not disclose your personal data without your consent

If we disclose your personal data to partners, e.g. to use for marketing, we will obtain your consent and inform you about what your data will be used for. You may at any time object to this kind of disclosure.

We are not required to seek your consent if we are legally obliged to disclose your personal data, e.g. in the context of reporting to an authority.

Security

We protect your personal data and have internal rules on information security.

We have adopted internal rules on information security, which contain instructions and measures to protect your personal data from being destroyed, lost or be changed, from unauthorized disclosure, and against unauthorized access or knowledge of them.

Your rights

You have the right to access your personal data.

You have at any time the right to be informed of what data we process about you, where they come from, and what we use them for. You can also find out how long we store your personal data, and who receives data about you to the extent that we disclose data in the United Kingdom and abroad.

However, access can be limited for the sake of other people's privacy, trade secrets and intellectual property rights.

You can exercise your rights by contacting us.

You have the right to have inaccurate personal data corrected or deleted

If you believe that the personal data we process about you is inaccurate, you have the right to get them corrected. You must contact us and inform us about the inaccuracy and how it can be corrected.

In some cases, we have an obligation to delete your personal data. This applies, e.g., if you withdraw your consent. If you believe that your data is no longer necessary in relation to the purposes for which we collected them, you can ask to have them deleted. You can also contact us, if you believe that the handling of your personal data is in violation of laws or other legal obligations.

When you apply with a request to correct or delete your personal data, we shall examine whether the conditions are fulfilled, and in such cases carry out changes or deletion as soon as possible.

You have the right to object to our processing of your personal data

You have the right to object to our processing of your personal data. You can also object to our sharing of your data for marketing purposes. You can use the contact details above to send a statement of opposition. If your objection is justified, we shall take steps to cease the processing of your personal data.

Right of appeal

You have the right to submit a complaint directly to Example at any time. Your complaint may be submitted by mail to hello@novicell.co.uk(also see contact details above). You can also complain to the competent authority in your country. In the United Kingdom, this is the Information Commissioner’s Office (ICO). You can find their contact details here: https://ico.org.uk/concerns/

Cookie policy

Cookies, purpose and relevance

When we place cookies, you will be informed about the use and purpose of collecting data via cookies.

We place cookies on your device for the following purposes:

  • Web analytics
  • Cookie settings
  • Technical requirements (e.g. managing user flows)

We also place cookies on your device from the following partners:

Google

When you visit novicell.co.uk, your visit will be shared with Google in order to make statistics and improve our website, measure the effectiveness of our marketing, and target ads to you.

Statistically, anonymous data is stored until they lose business relevance.

We also share information about your use of our website with Google. Google may combine this data with other information you have provided to them or that they have collected from your use of their services.

Facebook

When you visit novicell.co.uk, your visit will be shared with Facebook in order to make statistics and improve our website, measure the effectiveness of our marketing, and target ads to you.

We also share information about your use of our website with Facebook. Facebook may combine this data with other information you have provided to them or that they have collected from your use of their services.

Twitter

When you visit novicell.co.uk, your visit will be shared with Twitter in order for us to make statistics and improve our website, measure the effectiveness of our marketing, and target ads to you.

We also share information about your use of our website with Twitter. Twitter may combine this data with other information you have provided to them or as they have collected from your use of their services.

LinkedIn

When you visit novicell.co.uk, your visit will be shared with LinkedIn to enable us to create statistics and improve our website, measure the effectiveness of our marketing, and target ads to you.

If you use LinkedIn to create your profile at novicell.co.uk, we will receive the information you authorize from LinkedIn. We also share information about your use of our LinkedIn website. LinkedIn can combine this data with other information you have provided to them or as they have collected from your use of their services.

HubSpot

When you visit novicell.co.uk, your visit will be registered with HubSpot to enable us to create statistics and improve our website, measure the effectiveness of our marketing, and target marketing to you.

Leadfeeder

When you visit novicell.co.uk, your visit will be registered with Leadfeeder in order for us to make statistics and improve our website, measure the effectiveness of our marketing, and target marketing to you.

SiteImprove

When you visit novicell.co.uk, your visit will be registered with SiteImprove, to enable us to create statistics and improve our website.

Podio

When you see an application or submit your application, your visit and application will be registered with Podio, in order for us to process your application.

We will obtain your consent

When we place cookies on your device, we ask for your consent. Cookies are necessary to ensure the provision of statistics, functionality and settings may be used without your consent.

How long cookies are stored

Cookies delete themselves after a certain number of months (may vary), but they are renewed at each visit.