Extraordinary customer service is key to fighting the big players in the marketToke Lund
Customers typically have many touchpoints with your company. All of these touchpoints help shape the customer’s overall experience of your business.
Half of your customers disappear while you are offlineAdam Peter Nielsen
50% of corporate customers are neglected in e-commerce. Businesses simply forget the fact that many visitors spend their time shopping at home on the couch at 10pm.