PLATFORM WITH ADVANCED SEARCH FUNCTIONALITY

The National Academy for Government Management and Training (COK)

The Danish municipalities’ learning partner is now offering courses and classes via ‘best in class’ platform

 

The National Academy for Government Management and Training (COK) offers courses and education to Danish municipalities via a new, search-optimised site. As a learning partner for all Danish municipalities, COK offers a full palette of courses, classes and training. COK is, therefore, filling an essential role in society, since they are supporting the development of the public sector in Denmark.

For more than 50 years, COK has offered education, and is now handling more than 20,000 thousand bookings through their website. The platform that Novicell built is a key tool since it needed to be easy for public employees to find and book relevant courses.  

Implementing a new Drupal

COK and Novicell cooperated in implementing a new Drupal solution. Earlier, COK had an older version of Drupal, but the search functions didn’t have an optimal and responsive design, and the user interface was time-consuming for the editors. This was a limiting factor for the users because COK’s examination showed that 25% of their users used their mobile to search on COK’s website. The solution was to implement Drupal 8.  

Success in four areas

Since the implementation, COK has experienced success in four areas:

  • Search functionality for users: One of the challenges with the previous platform was that one course appeared a lot of times in the search results. The reason for this is that the course is held at a lot of different locations and dates, which made the list long and unmanageable. Therefore, COK had a strong desire for the search results to be presented in a more manageable format and with a faster response time. This was achieved with a ‘Faceted Search’ function.

  • Editor role: COK were very satisfied with the improvements in the editor’s user interface since it makes the editor’s work easier. In particular, the use of widgets on the different sites has been a big help in maintaining the websites.

  • The design: It is now responsive and services the user that prefers to browse on their phone.

  • Visibility: There has been a focus on optimising the platform from an SEO point of view. This effort has shown improvement in both visibility on Google and the number of unique visitors from the search engines to the website, where COK has experienced an increase of 8% compared to their old site. The primary effort has been optimisation of titles and meta descriptions, redirects and internal link building.                  

A good cooperation

The ongoing feedback with Novicell has been very satisfying. At COK we don’t have any CMS developers, so we were quite happy that Novicell could translate our ideas and needs into technical functionality and solutions. Novicell and COK are very good at cooperating.  

Louise Thinesen Bendtsen, Chief Consultant, The National Academy for Government Management and Training (COK) 

The cooperation consisted of:

Drupal 8 with integration

We implemented a Drupal 8 Umbraco integration to the booking system, Frontplanner. Frontplanner is where COK creates their courses. When the users sign up to a class, the booking will go directly to Frontplanner.

.

Faceted Search

Faceted Search is an advanced search functionality that allows filtering of search results. The technology comes from Solr, and it gives fast and precise search results.

Technical SEO

There has been an improvement in both the visibility on Google and the number of unique visitors from the search engines to the website after the launch. The primary effort has been optimisation of titles and meta descriptions, redirects and internal link building.

Want to know more about the solution to COK?

Contact me and I will be happy to help