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Digital business development: Maximise your online potential

Wednesday, 24 October 2018 from 15:00 to 17:30 at Chancery Lane: The Cursitor

Increase your yield with relevance and loyalty to customers

Customer service is an increasingly important strategic competition parameter that can increase profitability and create relevance and loyalty among customers.


24 October 2018 15:00 - 17:30


Chancery Lane: The Cursitor

38 Chancery Lane | WC2A 1LF London, United Kingdom

business development

Amazon is approaching the European markets fast, and it is becoming increasingly important to get as close to customers as possible.

Toke Lund is our Head of E-commerce and will make you aware of how companies succeed in tying commerce with their digital marketing efforts. There are still very few who manage to take the strategic focus on customer service that connects it with other business disciplines.

We find that the few companies who consider business development with their customer service, possess a unique competitive advantage.

What will you get out of the seminar?

  • How to create a coherent strategy, with the customer at its core to differentiate you from competitors
  • How to build unique relationships with your customers and maintain them
  • How to build a bridge between technology and human skills and create value for your customers

Who is the seminar for?

Are you curious about how we work strategically with online advertising and what new opportunities are available? Then this is definitely a seminar for you.

The seminar is for those who work in B2B or B2C marketing and sales.

The seminar is free!


15:00 - 15:30: Registration  

15:30 - 17:00: Seminar with Head of International E-commerce, Toke Lund

17:00 – 17:30: Networking

Priority disclaimer:

Unfortunately, due to the limited size of this event, Novicell cannot guarantee your place if you do not meet priority requirements. Whilst we try our best to make the event open to everyone, priority is not given to students or other agencies. Thank you for your understanding.


Toke Lund
Toke Lund International E-commerce Director

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