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What we do

Service and Hosting

Solid hosting setup and accessible technical skills ensure the daily operation

Get in touch

Novicell takes responsibility for your entire operation. This means that you can always call our dedicated service and support teams and get any problems resolved without having to determine whether the problem is due to hosting or the developed code. In this way, no customers are sandwiched between multiple providers.

Server hosting is all about your website's operation and data security. It is fundamental and important to your business. Our Service Level Agreement (SLA) ensures that all Novicell's customers get quick answers to their enquiries and critical errors solved immediately. Security and surveillance solutions are of course also part of the agreement.

Our two support teams are ready to help

The two teams are working closely with Novicell's other competencies in software development and digital marketing for optimum performance of your digital platform. In this way, we provide a 360-degree setup for daily operation and ongoing development.

Hosting Team

We monitor your web solution and ensure the proper functioning server setup, so you can focus on your business while we take care of the technical issues.

Service Team

We handle the operation of the solution and maintain the software application. This means that you always have front end and back end developers ready to help - regardless of any questions and problems that arise.

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Operating and Monitoring


Support and Service Team

  • CMS backend support
  • Quick response around smaller tasks
  • Quick fix for critical bugs

Development and Staging Servers

  • Staging servers for testing before commissioning
  • Development server for development

Code Storage and documentation

  • Cases are managed and history archived via Fogbugz
  • Version control and management of code via Kiln

Security Updates

  • Patching of operating system
  • The security update of CMS
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Own System

  • Adjust your setup regardless of data centre
  • Supplement your IT department

Novicell London

8 Devonshire Square
EC2M 4PL London
United Kingdom

+44 (0)20 8144 8142

Novicell Aarhus (HQ)

Søren Nymarks Vej 6
8270 Højbjerg
+45 8619 0550

Novicell Ebeltoft

Jernbanegade 5,1
8400 Ebeltoft
+45 8619 0550

Novicell Oslo

Ole Deviks vei 6B
0606 Oslo
+47 400 84 611

Novicell Copenhagen

Amerika Plads 19, 2. sal
2100 København Ø
+45 8619 0550

Novicell Barcelona

Carrer de Pallars 84
08018 Barcelona
+34 932 31 53 03

Novicell Madrid

Calle Irun 23 1-1 & 1-2
28008 Madrid
+34 932 31 53 03